“People are the biggest asset of any organization, it is these people that build successful solutions. At Telecross Labs, Inc. we provide finest people with niche IT skills!”

Welcome to Telecross Labs, Inc.

Telecross Labs, Inc. shares your integration vision of Speed-to-Market and quicker Return on Investment (ROI) for contact center solutions. Being a system integrator is about understanding requirements and architecting best-in-breed solutions to meet your company’s growing needs. This can mean integrating disparate systems to properly route customer interactions, analyzing data, and reporting on the data. With the customized solutions we provide to meet your unique business needs, you can stop worrying about technology and focus on your business.

Telecross Labs, Inc. revolutionizes contact centers through the innovative use of technology and experience. By combining teamwork with our clients and proven implementation methodologies, Telecross labs builds lasting relationship with clients and successful projects. Telecross Labs, Inc. is devoted to providing reliable Managed IT Services for Contact Center businesses that want to improve productivity and profitability.

Our Approach

Prospective clients often ask us what sets us apart from the competition. One component of our unique

Customizing our engagement to align with the business strategy and priorities
Increase revenues in existing markets.
Improve operational performance.
Deliver their products and services more effectively and efficiently.

Insights

The UNIVERGE SV8100 phone system is a unique IP communication solution for any small and/or medium businesses today.
Voice Response Technology Slashes Hospital Readmissions
CallFire's Hosted IVR platform to make rich phone tree and automated attendant phone applications.
It’s Time to Accept Responsibility for Your IVR
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